The NHS App

How to Register With The NHS App

Step 1: Download the NHS App

• Go to the App Store (iOS) or Google Play Store (Android).

• Search for "NHS App".

• Tap Download or Install.

Step 2: Open the NHS App

• Once installed, open the app.

• Tap "Continue" on the welcome screen.

Step 3: Create or log in to your NHS account

• Tap "Create an account" if you are new to the NHS App.

• Enter your email address and create a password.

• Agree to the terms and conditions.

• Tap "Continue".

• If you already have an NHS login, enter your email and password, then tap "Sign in".

Step 4: Verify your identity

• Enter your NHS number (if you know it) or your personal details (name, date of birth, and postcode).

• Follow the instructions to verify your identity:

• Use your photo ID (e.g., driving license, passport, or national ID card).

• You may be asked to record a short video for identification.

Step 5: Connect to your GP Surgery

• Enter your GP surgery details (you may need to search for your GP practice).

• Confirm your registration with your GP surgery.

How to prove who you are without sending a photo of your ID

Step 1: Sign up for Online Services via your GP Surgery

• Visit your GP surgery’s website.

• Find and register for online services.

Step 2: Enter registration details from your GP

• Use the registration details provided by your GP surgery (e.g., linkage key, account ID, and ODS code).

Step 3: Verify your personal information

• Enter your full name, date of birth, and postcode.

• Provide your NHS number if requested.

Step 4: Confirm your identity via security questions

• Answer security questions based on your GP records (e.g., recent prescriptions or appointments).

Step 5: Access NHS services

Once verified, you can:

• Book GP appointments

• Order repeat prescriptions

• View your medical records

Need Help?

Visit the NHS App help and support page for further assistance.