Online Services

How to Register for GP Online Services

Registering is simple and secure:

Step 1: Complete a registration form

You can complete a short registration form online or at the practice.

Step 2: Provide photo ID and proof of address

To protect your privacy, we will ask for one form of photo identification (such as a passport or driving licence) and proof of your current address.

Step 3: Link your GP record

Once registered, we will provide you with details to set up your online access through the NHS App or another platform.

Application for Online Access

Proxy Access

You may find it helpful if a trusted family member, carer, or close friend is able to access your online medical record on your behalf. This is known as Proxy Access and can be used for tasks such as ordering repeat prescriptions, booking appointments, and more.

To set up Proxy Access, simply complete a short registration form online or at the practice. Please note that photo ID and proof of address will be required.

Children Under 16

If you care for a child aged under 16, and you have legal parental responsibility for them, you can usually get proxy access by asking the GP surgery to set this up. Please complete our short registration form online or at the practice.

Before giving you access, the GP surgery may need to check:

• ID for you and the child, for example passports
• documents that help to prove you have parental responsibility, for example a birth certificate
• with anyone else that shares parental responsibility with you
• for safeguarding issues
• that the child consents to your access (agrees to it) or lacks capacity to consent, if they are aged 11 or over

You do not have to live at the same address as the child to have access.

You can have proxy access for more than 1 child, and a child can have more than 1 proxy acting on their behalf.

Children's Rights, Capacity and Consent

Children have the same legal rights over their data as adults. The GP surgery must get the child's consent before giving access to their online GP services, if the child is able to understand and make an informed decision. This is called having capacity. 

Children aged 11 or over are usually considered to have the capacity to consent, or refuse access, unless for example they have a medical condition or learning disability that affects their understanding.  

If you think your child will not be able to understand what it means to give you access to their online GP services, you can tell your GP surgery.

The GP surgery will give access based on the best interests of the child. This will usually mean having a parent or guardian acting on the child's behalf. 

Application for Proxy Online Access

Need Help?

If you need assistance registering, setting up the NHS App, or using any of our online services, our team is happy to help. 

Contact Us