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Neurodiversity First Contact Service
How this service can help you
The service aims to improve the experiences of young people (aged 5-25) who are potentially neurodiverse and their families. The service can also help to identify needs and access support by assisting with referral pathways and connecting individuals to community support.
Neurodiversity is a term used to describe a range of differences in the way our brains process information.
Neurodevelopmental disorders include; Autism, ADHD, Tourette's/Tics, Dyscalculia, Dyslexia and Dyspraxia.
Your GP surgery will refer you to the team and you should expect a call back within 7 working days.

What you can expect from this service
Accessing services can be confusing and overwhelming, the team is here to listen to what matters to you.
What this service provides:
- Support with referral pathways
- Help to understand strategies, tools and adapations to support a happy and healthy life for neurodiverse individuals
- Empathetic listening
- Practical, helpful and non-judgemental support
- Liaison with education providers
- Central point of contact for families
- Advocating for young people and their families
Somerset Pathway for Autism and ADHD Referrals
In Somerset, neurodevelopmental assessments are completed by the Children and Young Person’s Neurodevelopmental Partnership (CYPNP). Referrals to the CYPNP are typically made by the school, although any professional who knows the patient well can make this referral. In most cases, this is unlikely to be your GP.
Currently the waiting time for an assessment is around 2 and a half years, although this is subject to change.
When individuals go through the Somerset Pathway, the diagnosis will be recognised by the council and NHS and they will be moved onto the post-diagnostic pathway (ADHD only). There is currently no pathway for post-diagnostic support for Autism.
Right to Choose
Everyone has the legal right to choose which neurodiversity provider they are referred to. This service is offered through the NHS and is free. There are a number of clinics throughout the UK that can offer Right to Choose ADHD and/or Autism assessments; some services will offer post-diagnostic ADHD medication support also.
To become a Right to Choose clinic provider, the clinic must supply the same service to the NHS somewhere in England, they cannot be a private only clinic.
When choosing a Right to Choose provider, the individual should consider:
- The waiting time for an assessment
- Whether the assessment is in-person or online
- Whether the provider offers medication prescribing and shared care
- Whether there is a secondary waiting list for medication prescribing
Shared Care
Redgate Medical Centre and local GPs will not agree to shared care of medication prescribing if the Somerset Pathway is not used. This means that if you are prescribed medication by your right to choose provider, you may have to continue this privately.
After a Right to Choose Diagnosis
After a Right to Choose Diagnosis For a diagnosis to be officially recognised in Somerset, the assessment will need to be ratified by the Somerset CYPNP.
In order to request your referral to be ratified, you should send your report to the CYPNP, by emailing ChildNDS@somersetft.nhs.uk.
There is a waiting time for this, but it is also acknowledged that all individuals should receive support regardless of a confirmed or ratified diagnosis.
Individuals can be added to the wait list for post-diagnostic support following ratification. There is a 9-month wait for an appointment with the ADHD nurse, which would then be eligible for shared care with the GP.
Accessing Support for Autism and ADHD
All individuals should be able to access support for their symptoms of neurodiversity regardless of a diagnosis (with the exception of ADHD medication).
This support may include:
- Adaptations at school (e.g. fidget toys, movement breaks, alternative communication)
- Emotional support (e.g. Emotional Literacy Support in schools)
- Parenting Guidance and Workshops including from the Somerset Parent Carer Forum
- Community inclusion groups
- Peer Support